Why Do You Need a Police Clearance Certificate?
A police clearance certificate (also known as a criminal record check) is an essential document when you:
- Apply for a work visa or residence visa in New Zealand or any other country.
- Submit an application for family sponsorship.
- Apply for jobs in industries that require clear background checks (education, healthcare, public service).
- Complete legal procedures for visa transfers or renewals.

Character Requirements
Anyone applying for a New Zealand visa must meet character requirements.
When applying, you must declare any past or present issues that may affect Immigration New Zealand’s decision, including if you have:
- Been involved in criminal activity or human rights violations, or
- Been deported or removed from another country.
If issues exist, Immigration New Zealand may:
- Refuse your visa application, or
- Grant a character waiver or special direction that allows the application to proceed despite the issues.
Visa approval under special direction happens only in rare cases.
For those currently living and working in New Zealand, there are two common scenarios when a police clearance certificate is required.
Getting a Police Clearance Certificate for Your Stay in New Zealand
If you need proof of your character for the time you have lived in New Zealand, you can request a New Zealand Criminal Record (CV Check) from the New Zealand Police.
Application process:
- Apply directly through the New Zealand Ministry of Justice: https://www.justice.govt.nz/criminal-records/
- Or submit an online application through the official New Zealand Police website.
Required information:
- Full legal name (as shown in your passport).
- Date of birth.
- Passport number or identification details.
- Residential address in New Zealand.
Processing time:
Typically 20–30 working days.
Fees:
Mostly free of charge, unless you request a notarised or certified copy.
Delivery method:
Results will be sent via email or a hard copy by post.
Getting a Police Clearance Certificate for Your Stay in Vietnam While in New Zealand
If you are currently in New Zealand but need proof of your character for the period you lived in Vietnam, you must apply for a Judicial Record Certificate issued by the Vietnamese authorities.
Application process:
- Submit your application online via the Ministry of Justice e-portal in Vietnam, or
- Authorize a family member to apply on your behalf in Vietnam.
Required documents:
- Application form (as provided).
- Passport and notarised copy.
- Power of attorney (if applying through a representative).
Where to submit:
- The Department of Justice in the locality where you resided in Vietnam, or
- The National Center for Criminal Records – Ministry of Justice.
Processing time:
Around 10–15 working days.
Result delivery:
- Collected directly by your family member in Vietnam, or
- Sent internationally by post.
Important Notes
- Some countries (including New Zealand) may require police clearance certificates from both your current country of residence and any previous countries of residence.
- Always check specific requirements from Immigration New Zealand or your employer.
- For residence visa or family sponsorship applications, your police clearance must be issued within the last 6 months.
Obtaining a police clearance certificate in New Zealand is a straightforward process that can be completed online or through official agencies in Vietnam. This document is essential for completing work visa, residency, or family sponsorship applications.
To avoid delays and mistakes, consider seeking guidance from Koroo – your trusted partner for visas, job placement, and legal documentation in New Zealand.
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